Returns & Exchanges

At JC Customs, we want you to be completely satisfied with your unique fashion pieces. If your order isn't a perfect fit, we offer a 30-day return window for items in their original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all custom tags and labels remain attached to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our team inspects your return for quality assurance, we will process your refund or ship your exchange within 5-7 business days.